I rented an apartment in Merment House (Kelham) for 1 year through this company. I would advise all renters to steer clear for your own sake. On moving into the property, it was still full of the previous tenants left over stuff and it was filthy throughout which meant we had to keep all of our stuff in boxes in one corner of the flat while they removed and brought the flat to a semi acceptable state (still nowhere near clean). Throughout the tenancy, many of our complaints and issues were ignored or given hacky fixes which led to the issues cropping up again towards the end of the tenancy. The landlord was not willing to pay for anything to be fixed/updated unless it was a legal requirement but still had the cheek to try and raise our rent by £100 if we wanted to renew the tenancy. At the end of the tenancy, this company had the audacity to then try to withhold £300 of my deposit for CLEANING and for sealant which was already in a state. Luckily this wasn't my first rodeo with parasitic letting agencies so I had taken about 80 photos throughout the flat when moving in/out and made sure the issues were documented via email so thankfully the DPS awarded my full deposit back to me. However, I had to wait over 2 months for that decision, leaving me out of pocket £300 which wasn't ideal in the current climate. I would strongly advise anyone looking to rent in Sheffield to either steer clear of this lot or take similar precautions or they will absolutely try to steal from you.