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Martin & Co Sheffield

A selection of reviews/testimonials by highest rating
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1.00 /5

Everything was ok when the tenancy started. But everything from there was downhill. In the end, they deducted half from my deposit for an apartment i cleaned before vacating. the excuse was resealing the bathtub. I am not sure if that is going to cost 400 pounds. Many times, my partner had talked with the agency and the rude behaviour from the staff was the last straw. The thing is the agency has their priority set, which the owner, not the tenant. So in the end they wont be serving you in any form. I'd never let another propery from Martin & Co.

Reply from agent

Hi Jeffin, Thank you for sharing your feedback with us. I appreciate your concerns. I want to acknowledge that when you vacated the property, it required a more extensive cleaning and resealing in the bathroom than what we typically expect. As per the landlord’s instructions, we had to deduct some funds from your deposit to cover the cost of this deep cleaning, especially considering the two deep cleans that were carried out prior to your move-in. You do have the option to dispute these charges through the DPS, as we explained during our previous communications. I see that you accepted the charges and recognised the need for the deep cleaning and resealing. I also took the time to review our conversations regarding the feedback on communication. While I understand that tones can sometimes be misinterpreted, I respectfully believe that our interactions maintained a professional standard.

Contact details
Sales Phone:

0114 2855225

Opening hours

Unknown

Address

51 Middlewood Road, Sheffield, South Yorkshire, S6 4GW, UK, S6

We specialise in residential lettings and sales, and offer a large number of managed properties in Sheffield – providing expert advice, guidance and support to our customers. Sheffield born and bred Deanna Sumner is Branch Manager at Martin & Co Sheffield and, along with her team, has built strong and loyal relationships with tenants, landlords and contractors alike. The Martin & Co Sheffield office is conveniently located on Middlewood Road with trams, bus stops and ample parking nearby. The expert team can advise on all areas of sales, lettings and property management, and together they ensure you receive a truly tailormade service to suit your individual needs. If you’re looking for a house to rent in Sheffield, or have a property for sale, please do get in touch with a member of our team who would be delighted to help. At Martin & Co Sheffield we enjoy the constant reward of finding people a property to buy or rent, so please do get in touch with a member of our dedicated team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Sheffield get you on the move. Please note that all telephone calls made to and from our offices are recorded.

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