I have received the most appalling and unprofessional service from this company. The first potential buyer pulled out on the day the contracts were signed as they had not been able to raise the purchase price. At no time leading up to this were we made aware of his lack of finance. Once a sale was agreed we were not advised that there were actually four people in the chain and the bottom of the chain had pulled out. Having asked them to market the property they offered no regular updates at all, it was like trying to get blood out of a stone. On requesting an update I was told 1. Your buyer really keen to move 2. Nothing to report 3. Still chasing !! Who and for what?? On telephoning they were 'too busy' to take the call and 'too busy' to return the call. After phoning through the day I emailed and received an out of office message, have gone on holiday!! Towards the end the emails were not personalised, just statements which came across as arrogant and rude With only a few days left before the buyers mortgage offer was due to expire they seemed to wake up to the fact that they needed to do something. I would not recommend from my experience