At the beginning when I joined with Whitegates they were very friendly, however when I was renting with them, it was hard to get through to them to sort the issues with the house. Even when they did send somebody. They didn’t tell me and they didn’t come with ID so I was just letting random men into my house. I had no contact with the landlord this whole time. So it was hard to deal with anything. As the communication was lost between the landlord and office and myself. I decided to leave the property and we went to receive our large deposit back and was told by Adam in the office that fees were going to be taken out. For cleaning and wear and tear. But before we went into this property we was told wear and tear was acceptable as we are living there. Even though it wasn’t written in the contract nor was we told this fees will be coming out for this. But this should’ve been in the contract. So I advise anybody who goes with them to double check everything. When we questioned this. Adam threatened us with court and said he will advise the landlord to press for higher penalties. Whitegates are not reliable and the customer service is terrible. They expected everything to be sparkly clean like brand new when we left.
Unknown
564 Mansfield Road, Sherwood, Nottinghamshire, NG5 2FS, Midlands, UK, NG5
Whitegates Estate Agency in Sherwood are part of a three branch network, including Beeston, Nottingham, Heanor Derbyshire! We have been helping clients across Nottingham to sell and rent their houses for over 10 years! Whether you are a looking to buy, sell, rent or all of the above, our friendly and professional team pride their selves on listening to your requirements, delivering excellent customer service and more, so you can count on us. We are ready to help you with all aspects of estate agency and property lettings covering all local surrounding areas including Sherwood, Mapperley, Woodthorpe, Arnold, Carrington, Lambley, Forest Fields, Hyson Green, Basford and Radford plus all the places in between and beyond! Our Sherwood office is located in a prime high street position allowing passers-by to browse our available stock in our window display. Furthermore, our sales and rental properties are put in front of millions of people online with Rightmove, Zoopla, Whitegates own Website and Social Media including Facebook. Our office is open 6 days a week for those who prefer to talk face-to-face. Alternatively, we offer the very latest 360-degree video tour technology or why not visit our website where we have a 24-hour chat line.
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