Rented an apartment from them for 2 years, had the curtain rail fall off the wall just missing my 1 and 2 year old! massive holes in the walls, mould around all windows and on walls had to spray them at least 2 times per week from September till May, stains on all carpets living room bedrooms and hall ways, cracks in the bath panel and mould in the tiles round the bath. Moved out 01/11/2020 this is when it all happens! they have taken more than 10 days for my deposit, apparently someone was off on annual leave - surely another worker should take on there work? i have a bill for a cleaner as there was dust on the skirting board (they done the check out 1 week after i moved out so bound to be) i have already sent them the cleaners certificate confirming the apartment was deep cleaned, i have also a bill for cleaning the chairs (again cleaned by my cleaner) they are also trying to bill me for mattresses for the beds i didn't use and stored in the garage as per the landlord and they we full of mould and rats when i went to put them back i called landlord as didnt want to spoil the nice clean carpet i had just paid for. he advised this was ok but now JS are trying to make me pay for them....errr no landlord knew his garage was not secure or air tight so bound to happen sorry. i have not had a thank you for getting the stains from the carpet as my cleaner managed to get them all out and on the check out there is no mention of the 'old' stains?!?!?! also i have filled the holes left by the falling curtain rail and painted so it looks brand new STEER CLEAR i will be writing this same review on every available platform as they do not deserve your money!!!
6/8 Drury Lane, Shirley, B91 3BD, UK, B91
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https://www.johnshepherd.com/At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
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