Utterly outrageous!!! Gave up before even putting an offer in due to their incomprehensible dearth of care! I found a property that I was very keen on and decided to call to book a viewing. The montonally, lacklustre gentleman on the phone, somehow found the energy to book me in for an open day! The poor quality phone call portended that the customer service wouldn't exactly be of the highest order. When I arrived at the open day I wasn't sure if I had turned up to a house raid; individuals were rifling through cupboards, rummaging through the home owners belongings - it was like black Friday in America. As for the 'property consultants' who were carrying out the viewing, they were as much use as a chocolate tea pot! They showed no consideration to the home owner. I was naive enough to then be optimistic for another viewing! I rang the office in hope to arrange a second viewing; I was told that someone would ring me back at a later date - no surprise when they didn't .... it was at this point I gave up because I knew it wouldn't be worth the stress dealing with these  incompetent morons... To my astonishment, I am flabagasted as to how this company has received anything more than 1 star on here. WOULD NOT RECOMMEND!