Hi Lucy Thank you so much for your lovely review and for trusting Dawsons Sketty once again to sell on your home after you purchased via us in 2011. We're thrilled to hear that the team made the process smooth and enjoyable for you. It's great to know that our regular communication and proactive approach helped make your experience a positive one, especially when navigating the complexities of the "chain." We’re incredibly grateful for your kind words and it means the world to us that you felt supported every step of the way. Sharon, Alison, Selina, and the entire team are so pleased to hear your feedback – you’ve made our day! Wishing you all the best in your next chapter, and thank you again for choosing Dawsons. Best regards, The Dawsons Sketty Team