John Shepherd Solihull lettings is very professional and helpful. The agents, Carly and Faye in particular, are always very patient, responsive and efficient. Jonathan carried out an efficient video property inspection during the lockdown, so that the potential issues can be identified and reported in time.Their support makes my living in Solihull more smooth.PositiveResponsiveness, Quality, Professionalism

Hi have just moved into a rented property and I am very happy with the whole process. From the virtual viewing to getting the keys I had good communication and reassurance from John Shepard. I would like to thank them for making the move happen so quickly and making the whole experience very easy.PositiveResponsiveness, Quality, Professionalism

Great service provided by Rickie and Alish at Solihull. I have just started renting property via their branch. They were very accommodating as I viewed property 3 times. Also everything that needed to be done at the property was arranged in a very efficient manner. Both Rickie and Alish very helpful and approachable. They made whole process stess free. I was very impressed and would recommend their services. Thanks guys.

Have been a Landlord with John Shepherd for well over 20 years and very much appreciate their assistance particularly at the present time not only coping with the Covid-19 problem but the constant changing regulations concerning letting property. I am so fortunate to have the support of Carly Nichols, Regional Portfolio Manager and her colleagues at Solihull. Well done Carly

Katie was fantastic throughout the conveyancing process. She was professional, responsive and friendly.

Brilliant service from Rickie and the others at John Shepherd. Rickie helped us start to finish and maintained continuous communication which was really reassuring as first time renters.

Wonderful Agent and highly professional

Terrific service, kind and wonderful staff. Made my move stress free.10/10 rating

My husband and I have just rented a property through John Shepherd Solihull and have been dealing with Ailish. She has be great in setting up everything for us for our house move, especially in the current circumstances. We had a virtual viewing and everything was handled very professionally and quickly. Ailish has been great at answering all my many questions and getting us ready for our move! :)PositiveResponsiveness, Quality, Professionalism, Value

An excellent experience and a step in the right direction regarding house moves that the sector needs to move towards. The virtual viewing of the house was done well and the communication between myself and agent through Whatsapp meant it was quick and easy to discuss key points. The digital platform for the inventory checks was a great improvement on the normal way of writing streams of notes. It allowed me to take quick images on my phone and upload. So far the experience has been excellent and I cannot fault John Shepherd and the agents involved at all.PositiveQuality, Professionalism