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Martin & Co Croydon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Had a very bad experience with a lady called Rugile. From the very first phonecall she seemed uninterested and unfriendly. I'm used to estate agents doing their best to sell/rent out a property. On this occasion, Rugile was absolutely negative and very condescending towards me. Not only did she make it seem as if I'm not credible enough with constantly repeating that 'the landlord is very specific about who he wants as a tenant' (after already disclosing I make a healthy salary), she also questioned how much of my salary is being declared on my tax return. I've never experienced an estate agent with such a poor attitude towards potential tenants. A 'best wishes' or 'kind regards' at the end of an e-mail is the least someone could ask for. Never again!

Reply from agent

Katie, thank you for your feedback. I am sorry that your experience of us was not a positive one. As you can see from the other reviews and the namechecks that Ru is usually the most helpful of estate agents. Please accept my apologies that we appear to have come across heavy handed in trying to establish whether we could get you through our usual referencing process. I hope you have now found a suitable property and are very happy there. Kind regards, Peter Brown, Director.

Contact details
Sales Phone:

0208 688 8565

Sales Email:

croydon@martinco.com

Lettings Phone:

020 8688 8565

Lettings Email:

croydon@martinco.com

Opening hours

Unknown

Address

145 Brighton Road, South Croydon, CR2 6EF, UK, CR2

We specialise in selling houses and residential lettings in Croydon, Purley, Kenley and the surrounding suburbs and provide expert advice, guidance and support to our customers across the local area. Joint Directors Peter Brown & Paul Maruna together have over 40 years of industry experience and opened Martin & Co Croydon in 2009. With enviable local knowledge they're both passionate about supporting local people in fulfilling their everyday property needs. Croydon lies between fashionable South London and affluent Surrey and is only 10 miles from the centre of London. Rental prices are much more affordable than those further into Capital and the area is heavily populated with both commuters and families. Whether you are looking to buy or sell a property in or around Croydon or you would like a free valuation, please do get in touch with a member of our team who would be delighted to help.

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