We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Whitegates South Leeds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Absolutely awful estate agents. I wouldn’t advice anyone to go with them. I was completely in love with the flat I rented with them and this is the only reason I stayed for a long period of time. They would take days if not weeks to respond to any issue within the flat (such as broken doors, leaking showers or broken flooring). They would often not communicate to each other within the office regarding when people had been spoken to, to be able to have the issues fixed. I spent over 6 months with a broken door lock. I had to chase multiple times regarding work being done on the flat. It got to stage I only communicated via email then there could not be any discrepancy as to what information had been passed. There were no emergency numbers provided and when the flat floods due to an old washing machine leaking on a weekend, this is not ideal or proper management of a property. After I ended the tenancy they left a voicemail stating the time and date of an inspection (which would have been charged for if this was missed) when I had not lived in the flat for over 2 months. If I could leave a 0 star rating if I would. Wouldn’t ever use them to rent or buy.

Reply from agent

Hi Sophie. I am really disappointed to hear that you were unhappy with the service that you received. I can see that it did seem to take an awfully long time to deal with a problem with your door. In part this was due to us being unable to contact to the landlord for long periods. I can see that there was a leak to the washing machine door seal which was fixed within two days of you reporting this to us and various other repairs which were dealt with within a matter of days. If the office is closed for more than a day (ie, over Christmas) then out of hours emergency contact numbers are left on our answering service and we always give tenants advice when moving in as to what to do in case of an emergency. I am sorry to hear that you were dissatisfied with the service that you received from us but I do not feel that this reflects the service that our tenants generally receive from us. We wish you all the best of luck for the future. Kind Regards

Contact details
Sales Phone:

0113 277 1234

Lettings Phone:

0113 277 1234

Lettings Email:

southleeds@whitegates.co.uk

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 12:00
Address

386 Dewsbury Road , Beeston, South Leeds, LS11 7JX, UK, LS11

We're proud to have been serving the South Leeds area for 30 years, offering a wide range of properties for sale and to rent, not only in Beeston but also in Middleton, Belle Isle, New Forest Village, Holbeck, East Ardsley, Tingley, Morley, Rothwell, Oulton and Woodlesford. Franchise owner Mirek has over 30 years estate agency experience, starting as a negotiator in the City Centre branch and working his way up to Franchisor at the South Leeds office in 2001. Mirek has created a fantastic local team with combined experience of over 70 years who are well placed to answer any questions you have on buying, selling or renting in the area. Whitegates South Leeds bring a mix of traditional estate agency values with modern technology, giving the perfect blend of old and new. We are here to help everyone, from young first-time buyers right through to those more experienced property sellers, and if you aren't 'internet savvy' don't worry, pop into the office and we can sit down and talk face to face. You can find us on Dewsbury Road, just five minutes' drive from Leeds City. Our main areas of business are residential sales, lettings and property management. If you have a property to sell or let across LS10, LS11, WF3, LS26 or LS27 are looking for a new home, or would like us to manage a property on your behalf, please do get in touch. We are members of NAEA, ARLA and Property Mark.

Our team

Mirek Cielecki

Gabrielle Lester-Clarke

Helen Hull

No memberships information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

No memberships information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display
Property Brochure

No awards information available