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M & P Estates

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Good and professional representation on the salesPositiveProfessionalism

Reply from agent

Thank you for taking the time to leave a review. We are pleased to hear you were happy with our service. Regards, Rachel.

4.00 /5
Reply from agent

Thank you Glen!

4.00 /5

I have used M & P several times to sell and let properties and have found them to be helpful, professional and successful in finding clients. I would not hesitate in recommending them to anyone looking to buy, sell, let or rent a property. The staff go that extra mile to keep you updated and assist both clients and legal representation in reaching a satisfactory conclusion. Thanks again for your help.

3.00 /5
Reply from agent

Thank you Marissa for your review, it is very much appreciated.

2.00 /5
Reply from agent

Thank you for your review - I have checked our database and cannot find a record matching your name. Regards Paul

1.00 /5

I went for a viewing Friday, was told that I would be sent a form to register my interest the following week, called on Monday to find out what was happening as I hadn't heard anything and was told the agent was on leave and I would get a call back tomorrow regarding my interest in the property. I call the next day and was told the property had been offered to another applicant. I wasn't even given the opportunity to express an interest in this property to the agent dealing (properties at that price and location do NOT get posted regularly despite what I was told). Unfair and a waste of my time. I did not receive any forms or calls from the agent as promised.

Reply from agent

Hi Jessica. Thank you for contacting us. I will look into the complaint and get back to you. My office has tried to reach out to you, but we have yet to be able to get a response from you. Please email me at paul@mpestates.co.uk with a time that would be convenient to call you. We do have some other properties that you may be interested in Regards Paul

1.00 /5

Tried to rent a place through them. Don't recommend it. After I registered I was told that they have not enough staff to show me the place for 2 weeks so was waiting patiently. Suddenly place was taken even though they weren't not able to show it to anyone. Obviously someone already had it before it went for the market. Waste of time. And now I receive some newsletter even I've never agreed to that. Avoid at all cost

Reply from agent

Sorry to see your review. I will contact you to see what went wrong and to see if any error has been made and how we can correct it for you.

1.00 /5

You are only good until you renting from them. Once you moved out you are nobody to them. They don't bother to give the deposit back to you or even give you an answer for your e-mails regarding the deposit. They are breaking their own rules in the rental agreement and you have to go legal if you want to get it back. Avoid them if you want to save troubles for yourself.

Reply from agent

Really sorry to see your review. I would like the opportunity to discuss your issue with you and will contact you to see what the problem is I

Contact details
Sales Phone:

01708 851 999

Sales Email:

info@mpestates.co.uk

Lettings Phone:

01708 851 999

Lettings Email:

info@mpestates.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 17:00
Address

111 Daiglen Drive, South Ockendon, Essex, RM15 5EH, Southeast, UK, RM15

About

If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Our team

Paul Tobias-Gibbins

Rachel Thomas

Felicity Hall

Sarah Tobias-Gibbins

Lettings Manager

charlie brewster

Association of Residential Letting Agents
Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available