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Kings Estates - Southampton

A selection of reviews/testimonials by highest rating
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1.00 /5

Useless business. Almost all of the viewings in the latter half of the academic year were without 24 hours warning (they were turned away twice). They once tried to enter the property for a viewing, without knocking. Lots of false promises that they didn't ensure the landlord would honour. The landlord would use an intermediary to direct our issues to, so Kings basically did nothing for us the entire year. Multiple staff members were unable to advise myself and my housemates on how to claim our deposit back, when they should have told us to go through the deposit security company. Avoid.

Reply from agent

Hi Ethan, Thank you for your review and I am sorry to hear you were not happy with our services. Please note, we did not manage your tenancy. The Intermediary you are referring to is the landlords managing agent which is why we would have no involvement throughout your tenancy after it started. This is why you were provided with their details upon moving in and collected keys from them. Edit: You were also advised the deposit was held directly with the landlord and that you needed to speak to them directly regarding the deposit return on multiple occasions. Kind regards Kings Estates

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253 Portswood Rd , Southampton, SO17 2NG, UK, SO17

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