We’ve scheduled a viewing and then discovered that the agent didn’t turn up, we ended up waiting in the rain just outside the property. We then called the agency and needed to explain the situation, apparently the person who’s scheduled didn’t document any details. A person who responded on the phone agreed to come and show the property, so that’s another 15’ waiting. When he’s arrived and discovered that he didn’t have the keys and was expecting to find them in the lockbox, but that was empty. Conclusion: 40’ waiting plus commute waisted. Disappointing experience, i will try to avoid if I can. EDIT: this happened today 8 July 2023.