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Ashtons St Albans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Absolutely delighted with my experience with Ashtons, especially Alex, who was extremely patient and kind throughout the entire experience. As a first time buyer I was completely overwhelmed with many aspects of the buying process and Alex was always very quick with his responses to my many many questions. I was pleasantly surprised to have had such a great amount of support and I will definitely be contacting Ashtons in future should I decide to purchase another home. Eternally grateful.

Reply from agent

Thank you so much for taking the time to leave your 5* review Ana, it's much appreciated. I will pass your kind words on to Alex and our team, who will be absolutely delighted, and we wish you every happiness in your new home. All the very best, the Ashtons team.

5.00 /5

Everyone we dealt with at Ashtons knew what the property they were marketing inside out, every question was answered and I felt in safe hands. No over the top sales pitch and through the sales progression stage Louise was honest and kept us well informed answering any concerns and questions we had quickly. A much more pleasant experience than with our last house purchase, thank you.PositiveProfessionalism

Reply from agent

Thank you for your 5* review Kathryn - we are absolutely delighted to hear that Louise and the team were able to ensure your move journey was as seamless as possible and we do hope to work with again in the future.

5.00 /5

It feels very strange to be writing positive reviews on estate agents, having been unimpressed by a few names in St Albans! The team were brilliant throughout all stages of my house purchase. Louise in particular was superb, constantly putting in the extra effor and liaising with vendors and solicitors to make sure that the process was all completed by the stamp duty deadline. Really impressive, and most appreciated.PositiveResponsiveness, Professionalism

Reply from agent

Thank you so much for your kind words, Stefan. We really appreciate you taking the time to share your review — and we agree, Louise is a true gem to have on our team! We very much hope to work with you again in the future.

5.00 /5

We had an absolutely fantastic experience with Ashtons St Albans in securing a property to rent under time pressure. Sandy was our contact and we could not have asked for anyone more helpful, responsive, and pleasant to work with. The process was extremely efficient and took less than a week from offer to signing which we really appreciated. We would definitely use Ashtons St Albans again and have no hesitation in recommending it to others.

Reply from agent

Many thanks for taking the time to leave your review for our lettings team Andreia. We love to hear feedback from our clients and we're so pleased to hear that Sandy and the team were able to make your move journey a positive one! All the best, the Ashtons team

5.00 /5

We've had a great experience when buying our first home with Ashtons. The team (Louise Walker in particular) has been very friendly, quick to answer any (even most silly) questions and always ready to support. The communication was always very efficient and thanks to Louise the whole process was very smooth. We definitely recommend them!

Reply from agent

We just wanted to say a huge thank you for your wonderful review Maria. We couldn't agree more that Louise is an absolute star and we're delighted to hear that her and the team were able to make your property journey as smooth and stress-free as possible. Wishing you all the very best in your new home, the Ashtons team.

5.00 /5

Louise Walker, the sales progressor/coordinator assigned to us, deserves 6 stars! We had several issues to overcome in our chain and she was excellent and got us to the finish line! She is experienced, effective, caring and really knows how to solve the most difficult situation - she deserves to be praised. Ashtons is very lucky to have her as she truly makes the difference.

Reply from agent

Thank you for taking the time to leave your review - we'll be sure to pass your kind words on to Louise. We absolutely agree that she is an exceptional member of the team and we're delighted to hear she was able to help you so efficiently with your move journey. We do hope to work with you again in the future! All the best, the Ashtons team

5.00 /5

We had the pleasure of renting our new home through Ashton’s. Worked primarily with Sandy out of St Albans and honestly it was a fantastic experience. Trying to move our family from the states he worked hard to make sure we had all the information we needed in a timely manner and made himself available during his off hours if questions arose. Thank you!

Reply from agent

Thank you so much for taking the time to leave us a review Suzette - I'll be sure to pass your kind words on to Sandy, who will be delighted to have been able to help you with your move journey. We wish you every happiness in your new home!

5.00 /5

We recently purchased our first home through Ashtons and cannot recommend them more! We benefited from first class service throughout the entire process. Jennie (at the St Albans branch) was absolutely brilliant when we put the offer in, she was incredibly reassuring which was greatly appreciated as first time buyers. Louise (our Sales Progressor) was absolutely outstanding. She went above and beyond to ensure a smooth process and made sure that we were informed and kept up to date at each stage. She improved the whole process with her professional and compassionate approach. I honestly couldn’t rate her highly enough, we’re immensely grateful for her support. Strongly recommend Ashtons, especially for first time buyers!

Reply from agent

Thank you for taking the time to leave us a 5* review Annie. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.

5.00 /5

I purchased a property via Ashtons recently, and the whole experiences are excellent. Ashtons has professional service and fantastic teams, which make the purchase smooth. Each time, the communication with Alix or other members is quick and reliable. Rebecca followed and chased my case with both solicitors very frequently, and she kept me well informed. Their service is superb.

Reply from agent

Thank you for your 5* review Eric - we are absolutely delighted to hear that Alix, Rebecca and the team were able to ensure your move journey was as seamless as possible and we do hope to work with again in the future. All the best, the Ashtons team.

5.00 /5

I am pleased to recommend Ashton's lettings. Jamie and his team offered excellent, professional advice on the letting process and on the improvements to the house in St Alban's that would not only enable the best rental price but would also suit a long term let. The marketing material was high quality and a let was agreed within two weeks of advertising. Over the first 3 month's we have also been impressed with the efficiency of the Ashton's letting management team.

Reply from agent

Thank you so much for taking the time to leave your 5* review Michael, it's much appreciated. I will pass your kind words on to Jamie and the Lettings team, who will be absolutely delighted. All the very best, the Ashtons team.

Contact details
Sales Phone:

01727 819666

Opening hours

Unknown

Address

10 London Road, St Albans, Hertfordshire, AL1 1NG, South East, UK, AL1

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