Great service from start to finish. Staff are all well trained and verz friendly and helpful, one feels welcome. Easy to use website, too, also for Maintenance issues, very short turn around time, they react almost instantly and get things sorted quickly and efficient. Always helpful and responsive. They do have great contractors, too, be it plumbing or heating. Thank you for your kind support. Truly recommendable!PositiveResponsiveness, Quality, Professionalism, Value

In recognition of Ashtons St Albans' team dedication and professionalism, I would like to write to say a big “Thank You!” to you and your team. My family has just arrived St. Albans and settled down into our new home, and we are extreme happy with the condition of the house and quality of your services. Leasing a property can be a tedious process, and leasing from abroad makes it even more challenging. But thanks with the supports and quick responses from your team, and the user friendly “Ashtons St Albans Letting Portal” on the internet. We were able to follow the simple steps to submit our supporting documents, and signed the contract, while tracking the status progress transparently on-line and in real time. Plus, the help from your team to communicate and follow up with the Landlord regarding the inventory & check-in reported has ensured the condition of the house is up to standard. I found the whole leasing process went as smooth as silk and Ashtons professional service has taken many worries off my shoulders. I would definitely recommend Ashtons Estate Agent, St Albans to my friends in both UK & abroad. Wishes you and your team stay healthy and looks forward to meeting you soon.PositiveResponsiveness, Quality, Professionalism

very quick response for letting evaluation from Jamie N (the Letting manager). Very Organized! Quality photos/video of the property.PositiveProfessionalism

I have been extremely impressed by the service of Ashtons. I have just left the country to take a teaching job in the Middle East and was worried about leaving my property in capable hands. The process of being a Landlady was fully explained by the very knowledgeable Jamie Newson-Love and the whole process has gone very smoothly, even when COVID-19 was at it’s height with lockdown. All of my questions and requests have been dealt with quickly and efficiently. I highly recommend this estate agent and look forward to many years to come.PositiveResponsiveness, Quality, Professionalism

Excellent Estate Agency, they were very thorough throughout the entire process and went over and above what we expected in getting our purchase finalised. Would definitely recommend using Ashtons, and in particular, James Plumb.PositiveResponsiveness, Professionalism

Buying or Moving home is undoubtedly a stressful moment in our lives. Sometimes we wish all stars align, but that is rarely the case. I am glad to say that with my recent move, one start definitely aligned with our plan. This star was called Alexander. He was simply superb with his prompt ability to help. From scheduling viewings, to always being available and even being able to help with paperwork and documentation. I am proud to say Alexander did make our move much easier and even happier. Thanks a lot Alexander. Wishing you all the best for the future. 5* recommended.PositiveResponsiveness, Quality, Professionalism, Value

We are new to the UK lettings market and Alexander and the Ashton's St Alban's team were fantastic. Knowledgable, professional and very helpful. Thanks a milPositiveProfessionalism

Recently sold our house and bought another, both through Ashton's St Albans. We have been really impressed with the professionalism and excellent communication throughout. Initially we were unsure which agent to choose, especially as Frosts gave us a higher valuation, but it seems Frost's tactic is to overvalue to get your business and then reduce the price after a few weeks. This has happened to our friends and we've seen lots of other Frosts properties do the same thing. Special thanks to Liam, Richard and Louise for their hard work. We'll definitely use them again in future!

From start to finish, professional, efficient, honest and straight talking. This is my second year with Ashton. Jamie and young Alexander have been deailing for my rent property and they have been brilliant. They tell you what should be done, tell you when and how it will be done, and deliver. Can’t fault them.