We have recently purchased a property through Martin and Co St Albans. Will Lau was excellent - he understood what we wanted and didn't waste our time trying to force us to view things that weren't right for us (unlike a few other estate agents in the area who seem to send over anything and everything!). The whole team were really nice and helpful - we did a couple of viewings of the property after we had put the offer in, and they were always very accommodating and patient. Great team, can't fault them. We have purchased a lovely flat, and when we do eventually want to sell, we will certainly be going through Martin & Co.

We were very happy with the service we received from Martin and Co. Richard, Will and the team were professional and thorough, helping us with the initial work to prepare the house for rent and in finding us a tenant. Thereafter, they were equally proficient in the way they managed the property, providing full monthly reports and undertaking periodic visits to the property. Throughout, they were friendly and responsive in their dealings with us, providing assurance that our property would be looked after. We would happily recommend Martin and Co. to anyone seeking a lettings agent.

I had a 3 year tenancy with Martin&Co and can only say the best about the agency. Professional, efficient and responsive yet they offer a personal service. It's a shame tenants don't get to pick the agency as I would have made my choice. Highly recommended.

We rented our first home in St Albans through Martin & Co and then chose to go against the flow and sell our home through them as we had received such great service. Richard, Merril and Will are honest, straight talking and always do what they say they will do. Our house was sold within 2 weeks of going on the market, for the asking price. Our experience with some of the big estate agents in St Albans has been very poor by comparison. We strongly recommend giving Martin & Co the opportunity to sell your home.

I've had a lot of bad experience with landlords and estate agents in the past, and so Martin & Co. were nothing short of a godsend. At every point during my 1 year tenancy they were helpful, efficient, fast, reasonable, friendly and thorough. I was quite demanding and needed the house sooner than was advertised. Martin & Co. got the property perfectly ready in just 1 week to meet my needs. I also extended my tenancy at late notice which was also promptly sorted out. I lost my keys a couple of times and had one or two other issues, all of which were immediately and efficiently sorted out with minimum of fuss. The integrated service of managing the property as well as being the estate agent is not something I've come across before, but it is an absolute game-changer. I never ever met my landlord and yet I was perfectly communicated with. I honestly couldn't recommend them any higher and if I am to find myself in their operating region again, I would genuinely accept a slightly worse or a more expensive property if it meant it could be let and managed by Martin & Co.

Rarely do you get estate agents that really care about their clients as much as they do. All the staff at Martin and Co. St Albans are great and really care about finding you the right property. The service doesn't stop there, as if there are problems they are very quick to get them rectified. I couldn't recommend this estate agent more highly. If you need to rent somewhere you must go and speak to them!

I have had such great service from Martin & Co in St Albans, I have entrusted them with my home after I moved abroad and they have treated it like their own and treated me and my wife with nothing but courtesy and are always helpful. I can happily know from overseas that they are caring for my property and keeping me informed of all maintenance and issues. I can recommend them highly.

I first got to know Merril & Richard in 2012 when I moved back to St Albans and was looking for a 2 bedroom apartment. And I must say it has been such a pleasure getting to know them and relying on them to get those little things done that every tenant has to experience throughout their tenancy.They were so professional and friendly. I cannot recommend them highly enough. They are not like other estate agents - so much better !!

My husband and I have rented properties for over 10 years and dealt with many estate agents. In all this time we can honestly say that we haven't meant one as good as Martin & Co. They are not only the friendliest agents we've ever dealt with but also the most efficient. The check in and check out was seamless, nothing was ever too much trouble and they even took our meeting readings and updated our utility companies for us. St Albans has many estate agents so if you're looking for a property to let, I'd recommend starting with Martin & Co and taking the stress out of renting. We can't recommend them enough.

I have been working with Richard & Merril since 2010. I have found them both to be professional, kind, efficient and very helpful. Their communication with me has been excellent. They always return my phone calls and I cannot speak highly enough of them. Their work ethic and people skills are a credit to Martin & Co.