Honestly in shock at my partners experience trying to buy her first house from these guys. She’s now been waiting over 14 months since agreeing to buy the property and is no closer to moving in… Still waiting for replies to enquiries, having to have her mortgage extended multiple times, constantly having to chase every little thing for anything to be done. Literally nothing has progressed in the last year and no one seems to have any idea why, I feel so bad for her as it’s taken over the last year of her life and she likely isn’t even going to get the property at this point. I would urge people to consider before dealing with this firm as our experience has been nothing but awful. If there is a member of staff reading this who would care to help her name is Ursula Johnson, she would really appreciate a call from someone proactive.