We rented a property a couple of years ago! All I can say is..... Best service we ever had from an estate agent! I'm not surprised that this company is award winning. Superb service! They always called or got in contact to enter the property, if say for gas checks or meter readings needed to be done! When it was time to leave, they were always on the same page and took our comments into consideration. This company is one of the good ones and highly recommended!