I appointed the services of Thomas Morris to look after the tenancy of my rental property after severe and consistent failings of another estate agency firm and what a relief I did! After several years of unprofessional management from the predecessors it was a huge breath of fresh air to deal with a competent firm who actually cared and orchestrated everything to a very high level. Upon recently deciding to sell the property TM were very quick and responsive in getting it to market and communicated perfectly throughout. I also chose to use the services of TM conveyancing to keep it all in house who were also faultless and very competitively priced (cheaper than anyone else). Upon receiving an offer from a buyer that was accepted I was quite keen to keep the momentum going and have it wrapped up as soon as possible. I would particularly like to thank sales progressor Jemma Woodroff at this stage. Jemma was the icing on the cake and really went the extra mile to make sure that everything was going to plan with great precision. Jemma was updating me with emails every Monday and in between when required. All in all the whole experience was faultless and I applaud all those who contributed to make this so. I personally dropped off some drinks at the office today to show my gratitude. A great big thanks to all at TM. Keep up the good work.PositiveProfessionalism

I would recommend Thomas Morris again for buying, selling or renting! We dealt with them during the covid pandemic for sale viewings and our purchase. They have been brilliants from start to finish! Anytime i requested a viewing they could call promptly, make arrangements and kept in regular contact with updates. Sales side - anytime i phoned the first person who picked up was always able to answer all of my questions and any time they said they would phone back they did on the same day. The sales stuff were eager to get properties sold but never pushy with it! They went the extra mile in listening to what we wanted in a property, contacting us prior to properties going on Rightmove so we were guaranteed early viewings and were very accommodating throughout! Thank you so much to everyone i spoke with in the team you truly were brilliant all the way through!

I have always had a great service from Thomas Morris. They always keep in contact via phone and emails very professional and helpful would definitely recommend anyone to use them.PositiveResponsiveness, Professionalism

The whole team at Thomas Morris have been amazing, professional and friendly. I have just brought my first home and have been dealing mainly with Jemma who has been incredible! She has kept me up to date with the whole process and I am grateful to have worked with her. Would highly recommend her and the team. Thank you Thomas Morris!PositiveProfessionalism

I purchased a house sold through Thomas Morris so cannot comment on the sale from a seller perspective. I can say that Jemma Woodroff was so communicative and supportive. She responded to queries in such a timely fashion and went out of her way to chivvy on the purchase. I was really impressed with her dedication and her willingness to keep us as buyers in the loop as some estate agents just focus on the sale from the sellers perspective.PositiveResponsiveness, Professionalism

Going through the buying process for the first time I felt a bit anxious at the beginning. However Becky and Jemma from Thomas Morris have been very helpful answering any questions that I had or intermediating between me/my solicitor and the seller when the sale seemed to have reached a stagnant point.They were replying promptly to my emails and they were always very patient and ready to try to solve any problems I had regarding the sale. The viewing of properties also was very easy to book. On the whole I had a very good experience with Thomas Morris. Thank you!PositiveResponsiveness, Professionalism

I would highly recommend Thomas Morris, we had particularly complex circumstances at the time of our sale and with the added complications of COVID restrictions there were times when we thought we might not be able to achieve our move. But from the beginning when we met with Dan Attfield there was great communication throughout the whole team. There is a special mention for Becky Hill who really went the extra mile. Becky liaised with our buyers, third parties and Thomas Morris Conveyancing. Thanks to Becky’s professionalism, knowledge and negotiation skills we got to the finish line and are now in our new home. Thanks also Becky for all the reassuring phone calls!PositiveResponsiveness, Professionalism

Fantastic service, kept us updated the entire way through our move and worked really hard to get us moved!PositiveResponsiveness, Quality, Professionalism

The sales team are very responsive to my enquiries about a home for sale on their website.They were quick to organise a viewing & the agent who showed us around the home had knowledge of the house & surrounding area. The office staff were helpful & polite nothing seemed to be too much trouble.PositiveResponsiveness, Quality, Professionalism

We recently purchased a house that was marketed by Thomas Morris, which was under the responsibility of Katy. It was an interesting experience with best & final offers, the need for a quick exchange and some frustrations with third parties in getting our existing house to exchange. From the outset it was suggested that we used Thomas Morris Conveyancing as this would help Katy to manage the process as other parties within the chain were also using them. True to her word Katy managed the whole process brilliant and she was always available to move things on if they stalled. Additionally she was fully up to speed with where all parties were within the chain so was able to fully answer questions when they were posed to her. Overall I'd have no issues with using Thomas Morris St Ives again or recommending them.PositiveResponsiveness, Professionalism