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Oyster Properties - Stanmore

A selection of reviews/testimonials by highest rating
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1.00 /5

I have not had heating for over 2 weeks now, I have called, chased and also contacted contractors on behalf of Oyster properties in order to get this resolved and still no communication from them. Every personnel I speak to tells me I will get a call back, and yet I am still waiting. It has been the coldest time of the year with temperatures going below freezing to -5 degrees Celsius. An appointment was made for inspections of the apartment, to which I emphasised I would like to use this as an appointment to discuss outstanding issues and no employee of Oyster shows up, nor was any form of communication sent to cancel the appointment, even after I chased this.

Reply from agent

Dear Adekunle Karunwi, We sincerely apologize for the inconvenience and frustration you have experienced due to the lack of heating in your apartment. We understand the urgency of the situation, especially during this exceptionally cold period. Upon conducting a thorough investigation into this matter, our maintenance team has been diligently working to resolve the heating issue. Their efforts reflect our commitment to providing timely and effective solutions. We have promptly informed the landlord about the additional two plumbing issues you highlighted. Subsequently, we have received a quote for addressing these concerns. As of now, we are awaiting the landlord's approval. Rest assured, we understand the importance of a swift resolution, and we will promptly update you as soon as we receive confirmation from the landlord. Your patience and cooperation during this process are greatly appreciated. If you ever need assistance in the future or have further feedback to share, please feel free to reach out. Best regards, Oyster Properties Team.

Contact details
Sales Phone:

0208 951 5558

Lettings Phone:

0208 951 5558

Opening hours

Unknown

Address

845 Honeypot Lane, Stanmore, HA7 1AR, UK, HA7

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices – the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Our team

Niraj Shah

Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available