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Oyster Properties - Stanmore

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

If there was an option for giving no stars at all, I would do so. I would not recommend this property agency. I was a tenant renting through them and when we left the property in better cleanliness and overall condition then when we had moved in, they took £150.00 off our deposit for a couple of lightbulbs being wasted and a couple of other completely insignificant and minor things such as a curtain rail that had come loose and a hinge on a kitchen cupboard door that just needed adjusting. It was completely disproportionate to take off 150.00 for 3 very minor things. They refused to answer my emails and phonecalls and I couldn't escalate it with the manager because they kept saying the manager was unavailable. We left the property immaculate and looked after it carefully as if it was our own. We were very disappointed and unimpressed with this agency and I would not recommend anyone to use them.

Reply from agent

Dear Shifra Denderowicz, Thank you for sharing your feedback, and I’m truly sorry to hear about your dissatisfaction with our services. I completely understand your frustration regarding the deposit deductions and lack of communication, and I apologize for any inconvenience this caused. We aim to handle all matters fairly and professionally, and I’m disappointed to learn we did not meet those standards in your case. I would appreciate the opportunity to discuss this further and resolve any outstanding concerns. Please don’t hesitate to contact me directly at 0208 951 5558, and I’ll do my best to address the issue. Once again, I sincerely apologize for the inconvenience, and I truly appreciate your patience. Best regards, Oyster Properties

Contact details
Sales Phone:

0208 951 5558

Lettings Phone:

0208 951 5558

Opening hours

Unknown

Address

845 Honeypot Lane, Stanmore, HA7 1AR, UK, HA7

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices – the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Our team

Niraj Shah

Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available