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Oyster Properties - Stanmore

A selection of reviews/testimonials by highest rating
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1.00 /5

Unfortunately, my experience has not been good. I left the flat and the next day of my leaving, new tenants arrived so I should get part of my rent refunded, right? Because I paid the rent for the entire month (April) and left the flat on the 14th April (after giving prior 2months notice). I spoke with new tenants, and they paid the rent from 15th April onwards, so these people got double rent for 15days for April. They deducted money from my deposit for the house whitewash but each wall of the flat was clean as we painted 2 months ago. In any case, if the new tenants arrived the next day only so when they did the whitewash or any cleaning for them? so this money of mine also they ate. I also found the behaviors of Minal, Kumar and Hemangi quite rude and ignorant. Please think twice before dealing with these people. Thank you.

Reply from agent

Dear Riya Jain, ​We’re very surprised and upset to see the negative review from Mrs Ritu Jain. As per your review we see there are 2 concerns you have, rent and deposit deduction for paint. Your tenancy agreement clearly confirms the rent cycle date was the 17th of every month and you paid your rent accordingly. Your last rent payment was made on the 17/03/2021 for rent covering the period 17/03/2021-16/04/2021. Your official vacating date was the 16/04/2021. Therefore, there we apologize but we confirm no rent refund payable. For the paint work- we had done a proper time stamped check in inventory which showed the property was freshly painted when you moved in- upon move out as per our usual procedure we done a checkout and there was drawing marks on most of the walls- therefore we had to charge a proportionate cost towards the deposit- evidence of which was shared with you by email Looking on the tenancy agreement, you were not a named person on the agreement. This review should therefore not have been put in as our system shows no records of you being a tenant with oyster. If you have further questions, you may contact us directly at 0208 9515558. Best Regards, Oyster Properties Team

Contact details
Sales Phone:

0208 951 5558

Lettings Phone:

0208 951 5558

Opening hours

Unknown

Address

845 Honeypot Lane, Stanmore, HA7 1AR, UK, HA7

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices – the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Our team

Niraj Shah

Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available