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Oyster Properties - Stanmore

A selection of reviews/testimonials by highest rating
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1.00 /5

Your ridiculous response below is a fictional story. The emails on record and phone call record does not reflect your below lies. You might as well not have responded as immaturely as you did. Demonstrated how rubbish your service and company is. You told me during a recorded conversation the open house was from 11am to 3pm. I suggest you stop with your stupidity. Disappointed in the service. Would be giving zero stars but it is not an option. Gemma was argumentative and unprofessional.Lack of communication between staff members on property viewings. I specifically asked to be removed from the listing and Gemma has completely disregarded the request and done as she pleases. No regard to customer service at all. Would not recommend. Go with any other agency.

Reply from agent

Dear Amy Miah, Thank you for sharing your experience with us. We have reviewed our logs post your review. You were booked to view a property through us at 12:05 and you informed us very last minute that you were running 25min-30min late so our colleague informed you that we can wait for you since we had open house of appointments. She waited till 12:40pm, she couldn’t wait any longer since she had to attend other appointments. Our office then re-booked the appointment for another day at your request. Unfortunately, by then the property was already rented so we informed this and accordingly cancelled the appointment, at that point you were upset and sent a rude email to a staff member and asked for complaint procedure which was also given to you. We feel it is unfair to get a negative review when we were trying our best to accommodate you. We do encourage you to contact us 02089515558 to discuss your experience in more detail. We look forward to getting this resolved for you quickly! Best Regards, Oyster Properties Team

Contact details
Sales Phone:

0208 951 5558

Lettings Phone:

0208 951 5558

Opening hours

Unknown

Address

845 Honeypot Lane, Stanmore, HA7 1AR, UK, HA7

Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices – the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.

Our team

Niraj Shah

Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available