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Martin & Co Stoke on Trent

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Martin & Co Stoke on Trent

A selection of reviews/testimonials by highest rating
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2.00 /5

They seem OK, but as a middleman between you and a landlord they seem happy to leave you in the dark regarding works on your building... Even with emergency repairs. So sometimes you have to chase them up to find out what is happening. EDIT: A year on, still waiting for works... one of which has been 6 years in waiting now, the other is a huge crack in the wall that leaks every time it rains. Next to plugs. Never seem to be able to get someone out... but are happy to up the rent for the landlord. Second Edit: We are actually getting people out. Maybe. Perhaps. But at least its something. This does seem to be more an issue with the previous landlord who sold the property as 'in good condition' and the new landlord is now facing a surprise bill for work he didnt expect to need to do. Martins as the middleman are just trying to do their best to be a go between. The staff in Martins are always polite and helpful. If the review was just for them, it's 5 stars. But the process of being a go-between, and not having the info required half the time, its always going to be hard to recommend renting through this type of company

review by Martyn L

Reply from agent

Dear Martyn, the team have been disappointed that promises made by your previous Landlord had not been followed through by them. In the majority of cases we have close relationships with our Landlords who either trust us to arrange for works to be completed or when they promise to complete works that those works are done. You may be surprised to know that we have to work far harder with the former. I suspect it is fairly obvious why the works were not done and why the property was subsequently sold and we are delighted that you now have a new landlord and we are making progress. Hopefully now that we are working with a responsible Landlord we can give you a much better service and maybe, fingers crossed, you will be able to leave us a better review sometime in the future.

Contact details

Sales Phone:

01782 262880

Sales Email:

stokeontrent@martinco.com

Opening hours

Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 15:00

Address

Unit C, The Forecourt, 12 Albion St, Hanley, Stoke-on-Trent , Staffordshire, ST1 1QH, Midlands, UK, ST1

About

Website:

https://www.martinco.com/estate-agents-and-letting-agents/branch/stoke-on-trent

We specialise in sales, lettings and property management in Stoke-on-Trent and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Director at the branch is Mark Beckett, who with more than 25 years' experience of running his own property rental business, has expert knowledge of the industry. Along with his team at Martin & Co Stoke-on-Trent he enjoys the constant reward of helping people find their perfect property and delivers excellent customer service. The City of Stoke-on-Trent is conveniently located for travel to the North West, the West Midlands, and Shropshire, via the M6 and has excellent rail links. Ongoing regeneration is expected to rapidly extend employment opportunities in the years' ahead. We are NALS (The National Approved Letting Scheme), accredited and have a wide selection of properties available to suit your needs. If you have a property to let or are looking for an investment in or around Stoke-on-Trent, our team at Martin & Co Stoke-on-Trent will make letting or buying your property as stress-free as possible. Please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stoke-on-Trent get you on the move.

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