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Martin & Co Stoke on Trent

A selection of reviews/testimonials by highest rating
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1.00 /5

If you’re thinking of renting from Martin and Co please don’t! Customer service is terrible especially Sue who needs Customer Service Training she is so rude and comes over in a verbally aggressive way. Emma was the exception to the rule very helpful. We had to fight tooth and nail to get our deposit back after 5 1/2 weeks after putting in a formal complaint, the house was left in a cleaner tidier way than when we moved in it was filthy, it was professionally cleaned when we moved out yet Martin and Co’s EXTERNAL end of tenancy contractors went in as if it was a Forensic Crime-scene zooming in on minuscule grouting that was wear and tear and other ridiculous details in an attempt to knock money off our deposit, we were not allowed to meet them at check out which it states in our contract we should have been allowed to. They informed us of date and time of 6 monthly house inspections instead of ringing to arrange them then, they get rude on the phone when having to rearrange due to work commitments. They never follow up on repairs that have never been done they just don’t care. We have rented from two Estate Agents before Martin and Co and got our deposits back within a week. Our Landlord is now selling the property and is selling it with another Estate Agent says it really.

Contact details
Sales Phone:

01782 262880

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 15:00
Address

Unit C, The Forecourt, 12 Albion St, Hanley, Stoke-on-Trent , Staffordshire, ST1 1QH, Midlands, UK, ST1

We specialise in sales, lettings and property management in Stoke-on-Trent and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Director at the branch is Mark Beckett, who with more than 25 years' experience of running his own property rental business, has expert knowledge of the industry. Along with his team at Martin & Co Stoke-on-Trent he enjoys the constant reward of helping people find their perfect property and delivers excellent customer service. The City of Stoke-on-Trent is conveniently located for travel to the North West, the West Midlands, and Shropshire, via the M6 and has excellent rail links. Ongoing regeneration is expected to rapidly extend employment opportunities in the years' ahead. We are NALS (The National Approved Letting Scheme), accredited and have a wide selection of properties available to suit your needs. If you have a property to let or are looking for an investment in or around Stoke-on-Trent, our team at Martin & Co Stoke-on-Trent will make letting or buying your property as stress-free as possible. Please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stoke-on-Trent get you on the move.

Our team

Mark Beckett

Gill Shaw

Kim Atkins

Steve Boothroyd

Jenna Mcmurdo

Sue Duffin

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No awards information available