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Belvoir - Sunderland

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
19.07.2011
[[EDIT ORIGINAL

[[EDIT ORIGINAL START]] Having viewed a flat with who i am only guessing was the manager of the office in Sunderland due to his cocky attitude which came across as if he was better than the potential tenants, we eventually decided not to go for the flat as eventually we found flaws that were unable to be fixed by Belvoir or the Landlord. I believe the name of the Manager was Neil, and he was around 70% of the reason we decided not to go for the flat. I hope this message gets passed onto this branch as i really do believe he needs a good kick up the arse, and for your information Neil, you are not better than 100% of the people in this business i have had the honour of dealing with. We decided to go with a flat with a company called Peter Heron who are professional and actually care about their customers. Pros: None Cons: NEIL!!! I hope this review will help people decide on their future dealings with this company. Thanks Name? No Thanks! [[EDIT ORIGINAL END]] Having viewed a flat with who i am only guessing was the manager of the office in Sunderland due to his cocky attitude which came across as if he was better than the potential tenants, we eventually decided not to go for the flat as eventually we found flaws that were unable to be fixed by Belvoir or the Landlord. I believe the name of the Manager was N, and he was around 70% of the reason we decided not to go for the flat. I hope this message gets passed onto this branch as i really do believe he needs a good kick up the arse, and for your information N, you are not better than 100% of the people in this business i have had the honour of dealing with. We decided to go with a flat with a company called P H who are professional and actually care about their customers. Pros: None Cons: N!!! I hope this review will help people decide on their future dealings with this company. Thanks Name? No Thanks!

Reply from agent

Unfortunately chose to rent a property with Belvoir - Sunderland. Completely regretting it now - Complete con merchants! I also agree with the statement about N's attitude! They have now entered my property twice (as far as I'm aware of) without giving me any notification whatsoever! The first time this happened I complained and they were very apologetic and said they would make absolute sure that I would receive email notification and a phone all next time they wanted to enter the property! Again they didn't give any notification at all thay they would be doing an "inspection". God knows how many times they've helped themselves inside when I haven't been in! I'm absolutely furious about this as I was in the shower and have a young child when some random guy from belvoir entered my house. I can't wait to move out an certainly will not be going anywhere near Belvoir again and will be advising everyone else to stay well away from them also!

Contact details
Lettings Phone:

01915678577

Opening hours
Monday-Friday: 09:00 - 17:00
Address

19 Frederick Street, Sunderland, SR1 1LT, UK

Our team

Sunderland Office

Association of Residential Letting Agents
Property Ombudsman Lettings
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