Avoid at all cost if you value your money! Rented a property from this useless company for 2 years and from move in day we had issues with the property, and Martin and Co were well let’s say absolutely useless at resolving them. They said things would be done to the property which needed resolving/fixing before we moved in... they weren’t, took over 1 year to get most of them done. They lost our inspection reports (convenient for them when they showed there were issues with the property.) We had leak in the bathroom for 9 month which they never resolved which meant it stunk, it then ran into the kitchen and the floor boards had to be lifted so we loved with half the kitchen floor up. The issue was clearly the bath as it was leaking but they replaced the washing machine instead thinking it was that?!?! We reported issues with them that were never resolved. In the end we decided to leave the property because of Martin and Co not because we wanted to move. Left in July and still waiting for our bond back. Constantly chasing but never hear back. Last time I rang was about 4 weeks ago and still waiting for that call back from Charlotte (you have my number so feel free to actually call me back) she was always ‘out of the office’ or on ‘annual leave’ so never available to talk....again convenient. I think Julie needs to brush up on property knowledge, when we went to view the property there was this annoying beeping going off and she said ah it’s because the electrics are off (even though we where turning the lights on?!) when we moved in we found it was a broken smoke alarm which again we reported and was never fixed so we had to sort that ourselves. How their company is still standing I will never know!
48 Frederick Street, Sunderland, Tyne And Wear, SR1 1NF, Tyne and Wear, UK, SR1
We are a locally owned agency specialising in residential lettings and sales in Sunderland, South Tyneside and the surrounding areas. We have built a team with almost 100 years of property experience across the Sunderland & South Tyneside area, enabling us to deliver a friendly and supportive service whether you have a house to rent or a home to sell. In addition to our vast local knowledge and expertise we are part of a wider national network of more than 160 offices that enable us to reach and influence both at the local and national level. If you have a property to rent we are the lettings experts. We'll navigate you through the ever more complex journey of renting your property, advise you on the local lettings market, the legal, regulatory and compliance requirements and provide the management services best suited to your needs. This approach ensures that your property investment will be working hard for you. If you have a property to sell, we have the expertise to help you sell in the right timeframe and for the best price. We'll help you every step of the way, from marketing your property, right through to managing viewings and progressing the sale. With our resources, people and connections you can be confident in getting the right outcome. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co get you on the move
Director