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Your Move - Surbiton

A selection of reviews/testimonials by highest rating
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2.00 /5

When I called requesting to see properties the person asked me about notice on our current flat, of which I said was 2 months with a possibilty of moving sooner. I also relayed this information when looking at the properties to the Your Move representative. Today I went to see a flat and I just called to say we wanted to take it if the landlord was happy for us to move in 2 months. The person on the phone (same who showed us round) said "When you said about your notice period at the viewing I thought that's too late for the landlord as the property is available now and they want someone in there asap really". They wouldn't send our request to the landlord in case so I'm not sure why they didn't say this whilst we were at the viewing. I'm very disappointed that my time has been wasted and when the topic was brought up earlier nothing was said. I also don't appreciate that my request wasn't passed onto the landlord, even if likelihood is they would have denied it. My only positive is that booking and communication is advance was quick.NegativeProfessionalism

Contact details
Sales Phone:

020 8390 6525

Opening hours

Unknown

Address

22 Claremont Road, Surbiton, Surrey, KT6 4QU, South East, UK, KT6

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