Do not touch this lot with a barge pole! The Manager Lloyd is horribly unprofessional, George was late for all 3 viewings and as a company, they won't take responsibility for anything. I had a con artist of a Landlord and Your Move were no hope, the Surbiton branch left me with a broken front door that wouldn't close on a bank holiday weekend, no washing machine for 10 weeks, a broken window for my entire year there, and mold which attributed to me being hospitalised with pneumonia ("just wash it with bleach"). By the end I was so distraught and tired of dealing with their "property managers" (who you'll chase every day and get passed round in circles, waiting weeks for any action), I requested my Landlords details to take legal action. Your Move tried refusing to supply me with his details! Unlucky for them I work in Property Management myself and was well aware of my rights, so pushed back. Eventually I contacted their CEO directly, and still they were useless! Right up to the check out process, which I took a day off work for, just to sit in the rain and wait for their auditor for an hour before receiving a phone call that they had been earlier in the day so they could "get home earlier", Your Move were absolutely abysmal. Eventually they offered me compensation, and when I followed up they asked me what I wanted it for?! AVOID THEM LIKE THE PLAGUE.NegativeResponsiveness, Professionalism