I approached Madley relating to a property I wished to rent. Despite the landlord refusing to accept a few of my offers Natalie continued to help me in the matter. She was patient despite the landlord being a little bit tricky and continued to provided me with good advice which eventually contributed to an offer being accepted by the landlord. Natalie was extremely friendly and I felt no hesitation in approaching her whenever I had queries. Her willingness to help made what is usually a stressful process much more pleasant.