Both Charlotte and Tonte have been very accommodating with various requests when moving into my new property. Everything has worked seamlessly! Thank you both! I just wanted to add: now that I've moved out of the property, Tonte has been very helpful with ensuring that my deposit has been returned to me promptly. He has been persistent with my previous landlord, and going the extra mile to help with retrieving some overpaid rent for me. He and the Madley property team have been a pleasure to deal with.