James, we have checked your name against all our databases and CRM systems and you do not appear anywhere as someone we have ever dealt with or even come in contact with. Not a prospective buyer, tenant, vendor or landlord. We believe this to be a fake review, please contact us urgently should this not be the case on 02073780644. You will see from our many 5 star reviews we take our service levels seriously so should you have a complaint we wish to speak to you ASAP.