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Madley Property Services Surrey Quays

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Madley helped my find a fantastic apartment that I’ve just moved in to. Moving houses is never fun, but Natalie Ewans made it seem easy! She guided us through the entire process, right from the initial viewing to putting down an offer, the negotiation to finalising the paperwork, and continues to be helpful as we settle in. She has been transparent on costs, extremely responsive to emails & calls and even offered a second viewing after we had put down the offer. It’s been a pleasure working with Natalie and Madley - I would highly recommend without hesitation.

Reply from agent

Thank you for the excellent feedback Mithran! We are pleased that we were able to help you right through the process.

5.00 /5

In summary my experience with Madley has been just great. Since the moment Matt visited me to do the valuation until the flat was handed over to the new tenants. Matt together with Natalie and Rojda were great at keeping me informed of every step of the process. As a first time Landlord they were able to answer every question I had and were always available for me. They were very clear and simple to deal with and everything happened as they said, no surprises. From arranging viewing, to the fees that apply, to the negotiation with the tenants and moving date, everything great. I now look forward to many years of them managing my property in London

Reply from agent

Thank you for such superb feedback Tanus! It’s excellent to hear that as a first time landlord, our team was able to make the process clear and simple and that we found you tenants quickly. This is always our aim and what we strive to achieve and deliver for our landlords.

5.00 /5

I had a fantastic experience with Natalie from Madley. Having dealt with several other agents and agencies, the entire process with her was incredibly smooth and pleasant in comparison. Natalie was able to point us to several flats when the original flat we had contacted her about had been let. She was extremely efficient in setting up a viewing and sorting out the kinks, kept us informed and was easy to get in touch with throughout . Highly recommended!

Reply from agent

Thank you so much for the 5 star review Erwan! We are very happy to hear you are pleased with the service you received from Natalie and that you would recommend us so highly.

5.00 /5

Rodja has been very helpful since the very beginning. She understood our needs and answered all our questions, being always available,making the move to a new home so easy. Thank you Rodja.

Reply from agent

Thank you for the great feedback Sandra, we are glad our team made the move easy!

5.00 /5

Natalie has been immensely helpful in the process of settling in, aiding in any issues and requests without skipping a beat. She has made an otherwise stressful process of moving completely manageable and continues to provide great service.

Reply from agent

Thank you Levi! Brilliant feedback!

5.00 /5

Natalie Ewans!!!!!!😉😉😉is the best Agent person I have ever had. What can I say! she deserves more than 5 stars points! The lady Natalie is extremely the best , professional and great manners. Great character , kindness and patience etc.... I notices this since the first time I met her. I am indeed greatful for all her hard work support with everything she put in to support me?. I hope the Madley Company increase more salary to this beautiful lady. She is extremely a hard working, kindness and bring joy to others. My love and thanks goes to beautiful Natalie💖💖💖 What women!!! Stay bless. Love Seraphine.

Reply from agent

Thank you for the amazing review Seraphine! We are so pleased to hear that Natalie made such a great impression and delivered such a great service.

5.00 /5

Natalie from Madley Property helped us promptly to find and proceed with the flat that we wanted. Thank you!

Reply from agent

Thank you for your review! We are pleased you were happy with the service you received! The Madley team

5.00 /5

Excellent services with dedicated portal registering complains and service request. Property manager Tonte Bo Douglas is really friendly and gives prompt as soon any complain is registered. Nice professional service.

Reply from agent

Thank you for the excellent feedback Nitish! We are glad our team were prompt in dealing with your management and maintenance issues.

5.00 /5
03.04.2019
I had a great experience working with Natalie Ewans

I had great experience working with Natalie because she was: - punctual - very nice - proactive. Although we were going to see only one appartment, she also suggested seeing another one 2 min away. Both appartment Swede exactly what I was looking for. - responsive. She was answering calls and emails even during the weekend. - efficient. She managed to show 2 apartments with all the details in less than 30min. She was very considerate about the fact that I am on schedule and need to go back to work. Most importantly, when the landlord came back with the offer that was out of my budget that we discussed initially, Natalie made and extra push and negotiated it back to the price I wanted on my behalf. I really appreciated this extra effort, because this appartment was exactly what I was looking for from quality, distance from work, available dates standpoints.

5.00 /5
26.03.2019
I recently rented a property in Battersea through Madley.

I hade a great experience Natalie from lettings was fantastic and helped me secure the property I wanted. I had great communication throughout the process, I would recommend them and speak to Natalie you can not go wrong.

Contact details
Sales Phone:

020 7378 0644

Lettings Phone:

020 7378 0644

Lettings Email:

info@madleyproperty.com

Opening hours
Monday-Friday: 09:00 - 19:00 Saturday: 10:00 - 16:00
Address

2 Plough Way, Surrey Quays, SE16 2EU, SE16

Estate agency, rethought We offer all the services you'd expect from an estate agent, and we love what we do, but we're not like other estate agents.

Our team

Matt Brooke

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
Accompanied Viewings
Sales Progression

No awards information available

Floor Plan
For Sale / To Let Board
Accompanied Viewings
Sales Progression

No awards information available