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Madley Property Services Surrey Quays

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I had a great experience with Natalie Ewes - extremely helpful throughout the process!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you Nakisha!

4.00 /5

Although we had a very challenging referencing process with the assessors doing background checks, we were able to work closely with Carmen and the team from Madley to secure a long-term tenancy. Carmen was super friendly, very responsive and always helpful. When deadlines hit, Madley really pulled through and helped us out in a big way.PositiveResponsiveness, Professionalism

Reply from agent

Thank you Ryan!

4.00 /5

Agents very responsive and professional throughout the entire vetting process.PositiveProfessionalism

Reply from agent

Thank you for the great review!

4.00 /5
Reply from agent

Thank you Denisa!

4.00 /5

Rojda has been extremely helpful,co-operative and professional throughout our experience. She is always very quick to response and made our moving experience very smooth.

Reply from agent

Thank you Kulin! Glad to hear it was a smooth experience.

4.00 /5

Great, simple and professional. Dealing with Madley Properties was simple and effortless.

Reply from agent

Thanks Allan, I am pleased to hear the service was easy and effortless!

4.00 /5

It's a professional team

Reply from agent

Thank you for your review! We are pleased you were happy with the service provided! The Madley team

4.00 /5

Despite a few tricky issues with the building our flat is in and previous tenants, Tonte (the Property Manager at Madley) was very helpful to assist us and always really on top of communications and updates. Really appreciated.

Reply from agent

Thank you for the kind review Oana! We are happy to hear you are pleased with the service you received from Tonte and the property management team.

2.00 /5

This 2 star review was due to unprofessional dealings I have had with Natalie Ewans - the sales agent who double booked my viewing, and handed company documents over to me!

Reply from agent

Anurag, we are disappointed that you have chosen to give us a two star review. However, client feedback means a lot to us and our hard work gains us a lot of 5 star reviews and great feedback. We will take your comments on board and thank you for your feedback.

1.00 /5

This is the worst, most irresponsible, and rudest agency I have ever dealt with! They moved us into a disgusting apartment – broken ceiling, mold, leaking pipes. When I asked for help, the agent lied and ignored me until I had no choice but to hire a lawyer. Only then did they finally respond! Any repair took months of waiting, and at the end of the tenancy, they refused to return our deposit – ignored emails for a month! Only after persistent follow-ups and two months of waiting was the money finally returned. This agency is a scam. Unprofessional, unreliable, and arrogant. If you don’t want to go through hell, stay far away from them!

Contact details
Sales Phone:

020 7378 0644

Lettings Phone:

020 7378 0644

Lettings Email:

info@madleyproperty.com

Opening hours
Monday-Friday: 09:00 - 19:00 Saturday: 10:00 - 16:00
Address

2 Plough Way, Surrey Quays, SE16 2EU, SE16

Estate agency, rethought We offer all the services you'd expect from an estate agent, and we love what we do, but we're not like other estate agents.

Our team

Matt Brooke

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
Accompanied Viewings
Sales Progression

No awards information available

Floor Plan
For Sale / To Let Board
Accompanied Viewings
Sales Progression

No awards information available