not sure how they managed to get so many positive comments. I will try to be as objective as I can with mine. This I believe applies to both - tenant and a landlord point of view. Please consider it before chosing this company. - When I decided to rent a flat from this agent they sent a wrong document to my employeer causing confusion among my HR department people. - Parking pertmitt was not handed over to me on time which resulted in a charge notice noone refunded me for. - During the whole tenancy period (over 2 years) only once did they come to inspect the flat - and that was forced upon them by the landlord - I should get a deposit back within 7 days after signing a document. It actually took 37 days which most likely was because I started the dispute claim via DPS As a plus I can add that the people are friendly but they do not offer value for the money you pay. Things do not get done in time resulting in further issues.