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Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I had been working with Butlers very recently to buy my own property, and cannot praise Butler’s Estate Agency enough for their professionalism and high quality customer care service that they provided to me as a buyer. Hayleigh was my estate agent and she went above and beyond to close the purchase. She had actively liaised with seller’s solicitors all through the process whenever they needed to be nudged. She always came up with sensible solutions to various problems that arose during the purchase process and kept both the buyer and seller informed at all stages. This estate agency in Sutton is truly brilliant. Thank you!

Reply from agent

We totally understand the importance of good communication and its great to hear we are delivering! Every customer is at the heart of what we do. Thank you so much for the review. The Team at Butlers

5.00 /5

Fantastic team who done their best to sell our property in such a difficult time. Very professional & friendly.

Reply from agent

This is brilliant, the balance between friendly and professional can be hard to find, we are so happy to hear we are getting it right. Many thanks, The Team at Butlers

5.00 /5

Just completed on the purchase of my new home and I had a very positive experienced with Butlers, Hannah and the rest of the team were very friendly, helpful and professional whenever I spoke to them. I’m happy to recommend them to anyone who maybe looking for an Estate Agent, thank you 😊 …

Reply from agent

Your words are so kind, we are so pleased that we were able to help with your purchase. We hope you are enjoying your new home. The Team at Butlers

5.00 /5

Couldn’t recommend butler’s high enough. Especially Hayleigh. She went above and beyond her job description. She was always quick to reply and always kept me informed of progress. She was a pleasure to work with and a really good person.

Reply from agent

Recommendations are so important to us, our business is built on great reviews like yours. We enjoyed the opportunity of working with you! The Team at Butlers

5.00 /5

Exceptional service on the sale of my house. Professional and friendly and would highly recommend.

Reply from agent

We really appreciate your review, our business is all about 5* service and feedback like this means everything. Glad we could help! The Team at Butlers

5.00 /5

I found Butlers very professional and efficient during my recent enquiry with them. Tom was very helpful throughout progressing my move at pace. I was kept up to date throughout and the online system was very easy to use. I will definitely use Butlers again.

Reply from agent

Its great to hear that you had a positive experience with our lettings team. Our software makes it so easy for tenants and I'm really happy you found that. We are here if you ever need us. The Team at Butlers

5.00 /5

We have just sold a property through Butlers and cannot speak highly enough of them. From the valuation through to completion, Dom, Hannah, Hayleigh and Joanna have been excellent . Dom has a wealth of experience in selling property and is very friendly, professional and honest. We knew when he came to value the house that there was no need to go elsewhere. He was spot on with the valuation and the fees were very reasonable. Communication is great and you are informed every step of the way - The online "dashboard" showed us all the viewings that were booked in plus the feedback and offers - it sold within a week of going on the market in a very difficult time for the housing market. We are so pleased that we chose Dom and the team at Butlers and would recommend them to anyone buying/selling a property.

Reply from agent

We are really glad to hear you had a great experience with the entire team, it has been a pleasure assisting with your sale. Thank you again, The Team at Butlers

5.00 /5

This is by far the best estate agency I have ever encountered! we had the pleasure of doing our viewing with Hayleigh and working thereafter with Hannah for the purchase of our first home. Hannah has been incredible, always responsive and on top of things, providing us with timely information, very polite as well. I couldn't recommend Butlers enough! Wonderful team!

Reply from agent

Wow! What amazing words for us to hear, its great to see our hard work paying off. We are very proud of team (Family). Thank you so much! The Team at Butlers.

5.00 /5

I had the pleasure of working with Hannah during the purchase of my first property. From the day we put in an offer she has been so supportive and helpful. She’s constantly been on top of providing us with timely updates and is so polite and kind. I would like to extend my gratitude to all the team members at Butlers - everyone we dealt with has been great!

Reply from agent

This is great for us to hear! Buying a property can be stressful, we try our best to make sure it is a memorable experience for the right reasons. Enjoy your new home, if you ever need us you know where we are. The Team at Butlers

5.00 /5

The team at Butlers have been wonderful. We ended up selling our house during a very challenging period for the economy and the housing market. There was a lot of uncertainty and we needed expert estate agents we could rely on to find the right buyers and keep everything on track. The team at Butlers were proactive, communicative and reassuring throughout and we really appreciate their candid advice, as well as their tenacity and their ‘can-do’ attitudes which never veers into pushiness or arrogance. Through the process of selling our house, we got to know the team and they’re not just good at their jobs, they’re good people. We’re glad we sold through Butlers and would recommend them.

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available