The staff at Your Move Lettings seem very friendly and helpful at the beginning when you are trying to rent a property. The nightmare starts when you are moving out of a property. I did not intended to write this review, but after I've seen that there are other tenants in my situation I've decided to raise awareness. The staff at the agency are protecting only the landlord, it was a struggle to have my deposit back after a month and after their assurance that it will be returned in a civil manner. They have deducted a very high amount from my deposit for repairs at the property and a broken blindfold (£180) !!! The inventory company that works with them is hand in hand with them and you will end up paying for wear and tear, which is the landlord's responsibility if ou want your remaining deposit back quickly (as I did because was a high amount of money involved). Definitely would not recommend this agency as they lack professionalism and they will end up ripping you off at the end of tenancy!