Hello Dymtro Thank you for taking the time to provide us with your 1 * review recently with your noted comments. Whilst we strive to provide all our clients with the very best service, we do also understand that each and every experience will differ from person to person and would truly appreciate if you would mind explaining further your disappointment and need for faster work either by reply to this or by a confidential email to info@dawsonsproperty.co.uk, so we can ensure we understand where you feel we fell short of our current customer service levels. We look forward to hearing from you, with thanks Laurence and the team at Swansea Lettings.