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Dawsons - Swansea Sales

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Worst agent ever, using forged signature just to get money out of the tenant. Avoid at all costNegativeQuality, Professionalism

1.00 /5

Would not advise renting from this company. I left the house early and spent several days cleaning it. When I moved in the house was grubby and had damp damage. I cleaned the mould away, jet washed outside area, and left this house far cleaner than when I moved in. They still said house required moderate cleaning and withheld over £100 of my deposit. Don’t trust them- they are a scam!NegativeProfessionalism

1.00 /5
09.08.2020

When you leave the rental property cleaner than when you moved in and they still withhold over £100 of your deposit for moderate cleaning. Scam!

Reply from agent

Hi Sarah It’s such a shame to hear of your vacation experience. As we pride ourselves on our customer service we would be grateful if you could speak with us directly via messenger or email to Naomi.webborn@dawsonsproperty.co.uk so we can look into your experience further and provide you with clarity on your issues above. Thank you and look forward to hearing from you. Naomi Marketing dept.

1.00 /5
09.07.2020

Didn’t have a good experience buying or selling with Dawson’s, wouldn’t recommend to anyone. Friends have had similar experiences, disappointing.

Reply from agent

Hello Gwenno Sorry to hear you feel you didn’t have a good experience with us. It would be great if we had the chance to discuss your experience directly with you so we can ensure that such issues would not arise again. We take complaints and poor c…See more

1.00 /5

Don't rent with them.

1.00 /5
05.11.2019

By far the WORST estate agents ever known! Not one member of staff have any sort of customer service, avoid 53 PENTREMALWED ROAD at all costs! They don’t fix the problem they just paint over the damp. My daughters £1000 pram had to be thrown because damp issues weren’t solved. Along with numerous of other items. After we terminated our contract, handing the keys back on the 1st they think they can justify charging us 8 days until new tenants move in so the landlord can paint over the issues ????????? because that’s all will be done. 1.5 years we put up with it, you shouldn’t of received rent at all living in this, never mind trying to get money out of us when we’ve handed the keys back! INSPECTIONS every 3 months are a load of s***. Don’t know why you waste the time giving these people job titles as they just think they are doing you a favour (as they’ve stated numerous of times) “not like it’s there job or anything” AVOID AVOID AVOID

1.00 /5
30.09.2019

We have been reporting issues in our property for nealy 2 years now, at every 3 month inspection and several times in between. The main issue concerning us is a leaking conservatory, every single time it rains, it floods! Each time we are told 'a report has been logged', 'someone will be sent out soon', nothing has EVER been done and these issues have now escalate to the point where 1 room of our house is coated in black mould and the walls are falling off (photos attached). This is just one of the many problems we've reported and Dawsons has done NOTHING. Our 3 young children live in this house with us, it is unsafe for them and we will be reporting this to environmental health and our local councillor. Absolutely abismal, if this had be rectified when we first reported NEARLY 2 YEARS AGO, we wouldn't be in this situation. Stay well away from Dawsons.

Reply from agent

Hi Claire We are sorry to hear of your frustrations at the property, and aware both our maintenance team along with the properties managing office at morriston are dealing with your issues ongoing and are in close contact with you in relation to these …See more

1.00 /5
29.09.2019

Rented with them years ago always unhelpful and nothing ever get sorted but I should thank them as it pushed me to buy my own house, avoiding any being sold by them of course

Reply from agent

Sorry you feel you did not receive a good service with Dawsons. Whilst we always strive to offer the best service possible, we do appreciate sometimes circumstances of a transaction do not work in everyone’s favour. We would like to fully understand t…See more

Contact details
Sales Phone:

01792 646060

Lettings Phone:

01792 646060

Lettings Email:

sw@dawsonsproperty.co.uk

Opening hours

Unknown

Address

11 Walter Road, Swansea, SA1 5NF, UK, SA1

Property Experts & Nationwide Relocation Specialists Dedicated and experienced specialists in Sales, Lettings, Surveys, Valuations, Auctions, Land & New Homes. Without a doubt, the leading Independent Estate Agency with branches covering Swansea, Gower, Llanelli and Carmarthenshire.

Our team

Lorraine Evans

Corey Ashford

Laura Bowen

Alison Williams

Glynis Buckley

Julie Lawry

Carole Davies

Nicola Taylor

Swansea Sales Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
onthemarket
Zoopla

No marketing information available

No awards information available

No marketing information available

No awards information available