I hadn't worked with Jackson-Stops before and have been pleased at the excellent service provided by Charlie and Tom, in what was a relatively complex situation of having to arrange a rental for another (not local) person as part of a company let, so 3 parties involved in the rental. Charlie showed us round the apartment, and answered all our questions promptly and knowledgeably. He was able to schedule a second viewing for a company surveyor at short notice. He's kept me informed at every step and guided us through the process with reassurance and appropriate touches of humour. It's clear he has built up a good relationship with both the current tenants and the landlord of the property, which gives me confidence it will continue to be a good experience. Happy to recommend Jackson-Stops on the basis of the great service I've received.