While I was searching for an apartment in the Richmond Area I came in contact with Charlie Southall, and I can not well enough express my gratitude for his help and professionalism through the entire process - especially taking into consideration how helpful and efficient he was when I told him I had to cancel the letting agreement, for personal matters. It was a great privilege being under the help and assistance of Charlie, and I would give him my warmest and strongest recommendation - professionalism, caring, reflected and understanding in a great combination, making the process of renting a property very comfortable. 10/10!