It was such a positive experience renting our new place with Mia, who was incredibly supportive throughout the entire process. Even though we were living in another country, renting our place was seamless, and there were no surprises about the flat's condition when we moved in. Mia and the property management team continue to be helpful, answering all my questions and addressing my needs.

Thank you to Jackson-stops, much appreciated. Luke and Will helped us through our purchase and to get it complete in the initially agreed timeframe.

Whilst looking for a flat to rent, I met with Chloe Williams at a particular property in Richmond. I found her to be warm, friendly and professional. I subsequently met her at her office where she kindly helped me with various forms. Chloe went over and above her duties to help facilitate the process of applying for a rental property. Everyone in the office was very friendly too. I would highly recommend Jackson-Stops, Teddington to anyone who is looking for rental properties. I had a really great experience. BD Barwick

I paid the full year's rent on 22 August - a huge expense for a student, but certainly an asset for the agency. I hoped that the agent's support would reflect my commitment. Unfortunately, when I got the keys to my flat on 31 August （It's not very smooth, but it doesn't matter :)）, I was deeply disappointed. The fridge was broken, the ceiling and walls were mouldy, the toilet was out of order, the mattress was torn, there were no curtains, one of the lamps was missing a bulb, the window handles were broken, the heating in the living room and hallway was broken, and the kitchen sink needed to be sealed from the wall. The sofa was stained, spotted and damaged. However, to my surprise, the washing machine was almost brand new! Yes, you read that right, I suspected that no repairs had been carried out before handover. BUT, I am still confident that the professional maintenance team at Jackson-Stops will demonstrate their expertise and dedication to understanding the importance of customer satisfaction and empathising with tenants. I am confident that they will address and resolve these issues as quickly as possible, demonstrating their efficiency and competence in handling such situations. I will continue to monitor and review the services provided by Jackson-Stops. If anyone has any questions, please do not hesitate to ask and I would be more than happy to share my experiences. :))

Great service from Chloe. Found the perfect rental property and organised everything efficiently.

They are very good agent for rent home. I will recommend them to everyone

Chloe has been amazing in my property search, so professional and compassionate.

Great service to help us find a rental - all smooth and kept in track by Chloe who was beyond helpful at all time

Chloe is brilliant! Professional and dedicated to doing all that she can to make something usually so stressful, hassle free and quick. Highly recommend Jackson-Stops Teddington.

Mia, was our estate agent. She is very good at her job! Answering all the questions we had. Credit to the team. Thank you so much Mia :)