I visited the DB Robert’s branch in the Shopping Centre on the 10th of August to inquire about renting out my house. Unfortunately, the experience was disappointing. The staff member I spoke with informed me that the branch doesn't handle rentals and that I would need to contact the Oakengates branch instead. She was unhelpful and vague in her responses, often saying, "it depends on the property" whenever I asked a question. Despite her assurance that someone from the Oakengates branch would contact me to discuss the details and arrange a valuation, it's now been nearly two weeks, and I haven't heard anything. If this is the level of customer service they provide when you're trying to rent a property through them, I dread to think what it would be like once you signed the contract.