Poor service to say the least. First things first I am quite happy to name drop a Mr Simon Gregory for having a terribly unprofessional and sarcastic attitude - I'd say he needs a serious review by his seniors and some training on how to do his job. After being accepted on a property from there on it was all under Parkers terms to suit their needs and their needs only. They tried extremely hard to rush the sale of the property where I hadn't even had a chance to book a survey in! Simple questions I had about the property which should have been communicated from Parkers to the Vendor were complexly ignored leaving me none the wiser. Parkers were also quick to get into contact with my solicitors even after I had asked them to hold off a week in doing so (which I got charged for thank you very much) it clearly wasn't a priority for them for me to even be able to arrange a survey for a house I was buying?! Commission chasers and poor salesmanship, sheer lack of any understanding of decent customer service. Resulted in myself withdrawing from the sale which I'm sure left a very unhappy vendor!
68 School Road, Tilehurst, Berkshire, RG31 5AW, South East, UK, RG31
Parkers in Tilehurst is an independently owned franchise serving the Tilehurst, Calcot, Southcote, Purley and Pangbourne areas. Our focus is around residential sales, private lettings, and financial services via our on-site independent financial advisor. Our customers are central to our business philosophy. We are proud to have moved hundreds of clients over the years, with a number of customers coming to us again and again. We believe in honesty and being upfront with our clients to ensure a transparent relationship, whether you're buying or selling a property. We believe moving house should be an exciting and enjoyable experience and we want to ensure that your experience is pain free.
Director
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