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Ellis & Co Tottenham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

I used to have really good regards of this agency cause at the beginning of my tenancy we used to get everything fixed in a very timely manner. A couple of years later everything changed when the building was no longer in warranty with the development company. After that we had to chase the agency constantly in order to get things fixed and actually when we left our flat managed by them, still a few tickets for repairs had been open for months and un-actioned. In this branch there's also an agent (potentially the director) called Hasan who is a very stereotypical sales man: he will tell you all you want to hear on the moment of viewing the apartment, but he will be quite rude and useless later on if you need something to be fixed once you've already signed the contract, stay away from him if you can. Also beware when you leave the apartment that they will put lots of efforts on finding minor issues with the state of the "end of tenancy clean" and charge you completely nonsensical amounts for it. Make sure to dispute these amounts since they won't even put up a fight to accept your counteroffer.

Reply from agent

Dear Xavier Thank you for your review. All reviews are welcome, good or bad. In this instance I agree that the time to resolve your repair was not acceptable. We had requested that the landlord resolve these issues several times and he had promised to address them. Despite our numerous requests he had not supported us and refused to use our trusted recommended contractors. He used his contractors that let us down several times. This was indeed frustrating for both of us. Please note that our checkout report is handled by an independent inventory clerk. They are AIIC certified and insured and adhere to the highest standards. We estimate deductions based on their reports. Our process is fair and transparent. If you were not happy, you did of course have the option to appeal. We wish you the best for the future and it was a pleasure to have you as a tenant. You were a great tenant and we will be happy to help you in the future. Best Regards

Contact details
Sales Phone:

0208 809 4826

Opening hours

Unknown

Address

26 West Green Road, Tottenham, N15 5NP, London, UK, N15

At Ellis & Co we're proud to have been serving the Tottenham area for 25 years, offering a wide range of properties for sale and to rent in Tottenham as well as Harringay and Stamford Hill. Franchise owner Azid Sohoye has worked in the property industry in Tottenham for over two decades and is a member of both NAEA and ARLA. Along with his experienced team, Azid offers a positive and professional service to assist all clients in buying, selling and renting properties. Our success is built on specialist local knowledge, quality customer care and early adoption of new software. The office is located on West Green Road close to Seven Sisters tube station. Our main areas of business are residential sales, lettings and property management, and we have recently had heavy involvement with a number of new developments in the Tottenham area, namely Hale Village, Prowse Court and Lawrence Square. At Ellis & Co Tottenham we pride ourselves on our high level of service and professionalism, coupled with an acute attention to the customer. This has allowed us to build excellent relationships with developers, landlords and renters, providing us with unique insights into new build developments within the region. If you have a property to sell or let in Tottenham, are looking for a new home, or would like us to manage a property on your behalf, please do get in touch.

Our team

Maisa Caillibot

Azid Sohoye

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