If I could give a -1 star rating I would because this is the most unprofessional agency I have ever dealt with... I report a problem about our home we are renting it takes them 6 months to deal with it.. me and my partner are moving out we gave them our 30 day notice they took 10 days to sort stuff out and now they want us to stay here and pay another months rent when we ain’t gonna be living in the home.. we have asked to talk to our landlord and we’re told that we couldn't by the woman I spoke to over the phone she so rude and Arrogant treated me like dirt she told me the reason we couldn’t speak to the landlord was that’s why landlords have agents.. another thing I was told when I explained I couldn’t afford pay the rent no more that’s the reason I am moving she told me that if that’s the case then that’ll be a breach of contract and also she said I would never get a house with any other agent/landlord again after the review they would give us 🤬 so anybody who are thinking about renting through this disgraceful/unprofessional agency save yourself some time and go elsewhere...