Dear George, My name is Sam and I am the branch manager of the Tring office. Having looked into this we do not have a record for your name (as listed above) on our system, please do call the office on 01442 891177 so I can look into this for you. Michael Anthony has a zero tolerance policy against any form of discrimination and do not condone the false accusation suggested in your review. I look forward to hearing from you. Kind Regards Sam Payne Branch Manager