How Northwood have such good reviews I don’t know ! Horrific from start to finish as a letting tenant . One would guess the reviews are the agents themselves writing them under different names . Let a house for an extonionate price that wasn’t fit for living in . Wouldn’t carry out repairs . Severe mould . Couldn’t use some of the rooms due to this . All repairs when finally carried out were carried out by the owner who had no idea how to repair anything but refused to pay to have things fixed properly . Windows were illegally sealed shut which they denied but stated in the tenancy they were sealed . Gave notice on property , refused us giving the notice due to it being less than a month as we payed rent on a different day to moving in originally . But they accepted this notice the same date the month before , we’d had problems finding another property so had to later retract notice . When it came to check out day , tried to bill us for a light that wasn’t working - as also wasn’t working when we moved in . While in property they sent out contractors to look at mould who northwood still try to charge us for to this day , when it’s the owners responsibility to pay . We moved out 2 years ago ! . Steer clear at all costs , will never use Northwood again . Extortionate rent prices and deposits , which they’ll try their best to deduct from for anything possible . Also the manager is extremely rude at every opportunity and very argumentative
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3 Frances Street, Truro, TR1 3DN, UK