Above and Beyond what is expected - the gold standard of service

We all know that estate agents don't have the best reputation but Maddisons show what this industry should really be like. They are nothing short of amazing. Every single member of the team works genuinely hard to make the house moving process as smooth as possible. We had a very challenging property to sell and had originally listed our property with one of the large national agents who told us we needed a company with London offices to attract out of town buyers. As it turns out they made no progress. As soon as we instructed Maddisons things started moving. Their customer service was exemplary and they appreciated how intrusive and stressful house selling can be. They completely owned the process and took all the worry and concern away from us. From a house that had been on the market with no offers prior to Maddisons they managed to secure several buyer and the sale went to sealed bids. Even after we secured a sale they continued to work incredibly hard every step of the way. I am under no doubt that if we had been with any other agent the sale would have fallen through, but their expert management kept everything on track. There are not many things or people I would wholehearted recommend but I do not even need a second to consider recommending Maddisons. If you are selling in the Tunbridge Wells area in my view there is literally no other choice, Thank you wonderful people. You have been a complete pleasure to work with and been an amazing support in very challenging circumstances.