Exceeded all expectations

Maddisons Residential are a brilliant estate agent. They provided us with a first class service and are a shining light in an all too often substandard and disappointing industry. Whilst we were simply the buyer, Deborah made us feel like we were her client. From the first viewing of the property she was friendly, engaging, enthusiastic and extremely knowledgeable about the house. She had taken the time to do extensive research and had answers to all of our questions. It really felt like she cared. She was very supportive and honest during the negotiations and helped us to secure the property quickly. The whole buying process ended up becoming very stressful due to complications further up the chain, but Deborah made sure that we were kept completely in the loop on a daily basis and worked tirelessly to make sure everything was resolved positively. I genuinely believe if someone else had been handling the process it would have collapsed before completion. The personal service and extra touches throughout (a gift of writing cards with our new address on them was a lovely thought) turned a very stressful process into what it should have always been - an exciting and memorable life experience. I would have absolutely no hesitation in recommending Maddisons to others and in fact have already passed her details onto two family friends who are having trouble selling their properties. They exceeded all of our expectations.